Refund Policy
Eligibility for Refunds
Refunds are available for services that were not delivered as promised or did not meet the agreed specifications.
Refund Timeframe
Refund requests must be submitted within 30 days of service completion or project delivery.
Refund Process
To request a refund, please contact us with your order details and reason for the refund request.
Refund Amount
Refund amounts are determined on a case-by-case basis, considering the work completed and resources utilized.
Non-Refundable Items
Custom development work, design concepts, and completed milestones are generally non-refundable.
Refund Processing
Once approved, refunds are processed within 5-10 business days to the original payment method.
Partial Refunds
Partial refunds may be offered for services that were partially completed but did not meet expectations.
Documentation Required
Refund requests may require supporting documentation to verify the issue and processing requirements.
Contact Information
📞Phone: +1 (787) 612-5512
📧Email: contact@engagelabmedia.com
📍Address: 419 N Brisbane Ave, Greeley, CO 80634, USA